GENERAL TERMS AND CONDITIONS OF BUSINESS

SCOPE

THESE TERMS AND CONDITIONS REGULATE THE RELATIONSHIP BETWEEN VR CITY AG (HEREINAFTER REFERRED TO AS THE OPERATOR) AND THE UNREGISTERED USER OR REGISTERED USER OF THE VR CITY AG PLATFORM. A USER IS ANY NATURAL OR LEGAL PERSON WHO ACCESSES VR CITY AG CONTENT AND SERVICES MANUALLY OR AUTOMATICALLY. BY USING VR CITY AG AND THE SERVICES OFFERED THERE, THE USER OR MEMBER AGREES TO THE TERMS AND CONDITIONS. THE OPERATOR RESERVES THE RIGHT TO CHANGE THESE TERMS AND CONDITIONS AT ANY TIME AND WITHOUT STATING REASONS. CHANGES TAKE EFFECT IMMEDIATELY AFTER THEY ARE POSTED. BY CONTINUING TO USE THE SERVICES AND PRODUCTS AFTER THE AMENDED TERMS AND CONDITIONS COME INTO EFFECT, THE USER AGREES TO THEM.

MEMBERSHIP

AS SOON AS THE USER REGISTERS WITH VR CITY AG, HE IS CONSIDERED A MEMBER. HE IS PROVIDED WITH A PERSONAL ACCOUNT WITH A USER NAME AND PASSWORD; THE USER NAME AND PASSWORD MAY NOT BE PASSED ON, AND THE MEMBER IS RESPONSIBLE FOR KEEPING THEM SAFE. REGISTRATION UNDER A FALSE FIRST AND LAST NAME, FALSE ADDRESS, FALSE DATE OF BIRTH AND FICTITIOUS EMAIL ACCOUNTS IS NOT PERMITTED. THE MEMBER UNDERTAKES NOT TO MISUSE VR CITY AG, IN PARTICULAR

NOT TO DISTRIBUTE ANY DEFAMATORY, OFFENSIVE OR ILLEGAL MATERIALNOT TO HARASS OR THREATEN OTHER USERS OR TO VIOLATE THE RIGHTS (INCLUDING PERSONAL RIGHTS OR COPYRIGHTS) OF THIRD PARTIESNOT TO INTRODUCE ANY DATA INTO THE SYSTEM THAT CONTAINS A COMPUTER VIRUS (INFECTED SOFTWARE)NOT TO USE THEM IN A WAY THAT NEGATIVELY AFFECTS THE AVAILABILITY OF VR CITY AG FOR OTHER USERSNOT TO USE IT TO ADVERTISE OR OFFER GOODS OR SERVICES WITHOUT AGREEMENT WITH THE OPERATOR

THE OPERATOR HAS THE RIGHT TO CHECK THE CONFORMITY OF CONTENT PUBLISHED BY THE MEMBER AND TO CHANGE OR DELETE IT IF NECESSARY, BUT IS NOT OBLIGED TO DO SO. THE MEMBER UNDERTAKES TO INDEMNIFY THE OPERATOR FOR ANY DAMAGES, INCLUDING CLAIMS FROM THIRD PARTIES AND CONSEQUENTIAL COSTS OF ANY KIND, IF HE OR SHE VIOLATES THE TERMS AND CONDITIONS. THE OPERATOR AND THE MEMBER ARE ENTITLED TO TERMINATE THE MEMBERSHIP AT ANY TIME WITHOUT STATING REASONS. UPON TERMINATION, ALL DATA STORED FOR THE MEMBER’S ACCOUNT WILL BE DELETED.

PURCHASE OF TICKETS

BY CONFIRMING THE PURCHASE ON THE VR CITY AG WEBSITE WWW.VRCITY.CH OR BY EMAIL, A BINDING PURCHASE CONTRACT IS CONCLUDED. THIS CANNOT BE REVOKED, CHANGED OR CANCELLED BY THE CUSTOMER. THE GAME, ENTRY DATE AND TIME, NUMBER OF TICKETS AND PRICE ARE THUS FIXED. THE PURCHASE PRICE FOR ALL PURCHASED TICKETS IS DUE UPON CONFIRMATION OF THE PURCHASE. THE PURCHASE PRICE CAN BE PAID USING ONE OF THE PAYMENT METHODS OFFERED ON THE WEBSITE WWW.VRCITY.CH. THE BUYER IS OBLIGED TO PROVIDE ALL THE INFORMATION REQUESTED DURING THE PURCHASE PROCESS. THE RIGHT TO CHECK THE AUTHORIZATION OF THE PERSON PRESENTING THE TICKET REMAINS RESERVED. DISCOUNT CODES AND PROMOTIONS ARE EACH VALID INDIVIDUALLY AND CANNOT BE COMBINED. IF DUPLICATES OR FRAUDULENT ACTIVITY IS SUSPECTED, VR CITY AG RESERVES THE RIGHT TO REJECT ALL TICKETS.

CANCELLATION AND POSTPONEMENT

A REFUND OF THE PURCHASE AMOUNT IS EXCLUDED; VOUCHERS WILL BE ISSUED IN ALL CASES.

CANCELLATIONS OR POSTPONEMENTS UP TO 30 DAYS BEFORE THE BOOKING DATE ARE FREE OF CHARGE.UP TO 14 DAYS BEFORE THE BOOKING DATE, 50% OF THE PURCHASE AMOUNT WILL BE ISSUED AS A VOUCHER.UP TO 7 DAYS BEFORE THE BOOKING DATE, 25% OF THE PURCHASE AMOUNT WILL BE ISSUED AS A VOUCHER.THERE IS NO REFUND WITHIN 7 DAYSIN ANY CASE, CANCELLATION MUST BE MADE IN WRITING.

COPYRIGHT

THE INFORMATION AVAILABLE ON VR CITY AG (WWW.VRCITY.CH) IS PROTECTED BY COPYRIGHT. ANY USE OUTSIDE OF VR CITY AG IS ONLY PERMITTED WITH THE CONSENT OF THE OPERATOR. THE USER OR MEMBER AGREES THAT THE CONTENT CREATED BY HIM AND INTENDED FOR PUBLICATION MAY BE MADE AVAILABLE TO THIRD PARTIES, REPRODUCED OR PUBLISHED ELSEWHERE BY THE OPERATOR.

LIABILITY OF THE OPERATOR

THE OPERATOR ACCEPTS NO LIABILITY FOR DAMAGES RESULTING FROM THE USE OF VR CITY AG AND THE EXTERNAL LINKS CONTAINED THEREIN. THE INFORMATION PUBLISHED ON VR CITY AG CAN CHANGE AT ANY TIME. THE OPERATOR ACCEPTS NO LIABILITY FOR ITS ACCURACY. THE OPERATOR IS NOT LIABLE FOR UNAUTHORIZED ACCESS TO PERSONAL USER DATA BY THIRD PARTIES (E.G. THROUGH UNAUTHORIZED ACCESS TO THE DATABASE BY HACKERS). THE OPERATOR CANNOT BE HELD LIABLE EITHER IF DETAILS AND INFORMATION WHICH THE USERS THEMSELVES HAVE MADE AVAILABLE TO THIRD PARTIES ARE MISUSED BY THEM.

SEVERABILITY CLAUSE

IF A COMPETENT AUTHORITY SHOULD CONSIDER ONE OR MORE PROVISIONS OF THESE TERMS AND CONDITIONS TO BE VOID OR INEFFECTIVE, THE BINDING NATURE OF THE REMAINING PROVISIONS SHALL REMAIN UNAFFECTED. IN THIS CASE, THE VOID OR INEFFECTIVE PROVISION SHALL BE REPLACED BY A PROVISION THAT IS AS ECONOMICALLY EQUIVALENT AS POSSIBLE AND LAWFUL. THE SAME APPLIES TO ANY GAPS.

APPLICABLE LAW AND PLACE OF JURISDICTION

SWISS LAW APPLIES EXCLUSIVELY. PLACE OF JURISDICTION IS WOLLERAU /SZ

VERSION : AUGUST 2024